Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Absolutely. Let me know what you have in mind and I'll tell you if I can make it. Remember, no returns or exchanges on custom orders.

Care instructions

Leather lasts forever if it's cared for. Vegetable tanned leather needs a little oil (olive oil or neatsfoot oil are best) everyone once in a while. For normal wear items, once a year will do. Oil tanned and chrome tanned leather won't take oil or water, just treat them nice and they'll do the same for you.

Will I make a bunch of something and not put my makers stamp on it?

I don't think so, scooter. Nice try.

What's the difference between chrome-tanned and vegetable-tanned leather?

Vegetable tanned leather has been around for centuries. The hides are tanned in a mix of leaf (usually oak) and acorn extracts. The process takes well over a month to achieve a tannage. The resulting leather is tough, stiff, and will accept water for stamping and dying. Some leathers (latigo, bridle, etc) are vegetable tanned leathers that are then infused with waxes and fats to make them have certain qualities.
Chrome tanned leather what most of the leather in the world is. It takes only a few days to achieve a leather that is soft, pliable, and smells fantastic. It's not very durable, however, and cannot take water to be stamped or carved. It's also mildly caustic. It's generally much cheaper since it takes less time to make.

Why is leather thickness measured in ounces?

When we're talking leather "ounces", we mean how many ounces a 1 square foot piece of that leather weighs. The thicker the leather, the heavier it will be. Once ounce of leather is 1/64th of an inch. 8 ounces is 1/8th of an inch. Usually leather weights are given a range (7-8 ounces, for example) since it's a natural product and some slight variation is to be expected.

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